AI Consulting
Strategy, architecture, and roadmaps - from problem definition to deployment plan, grounded in what actually ships.
01
Building AI-native
products & autonomous systems
Softlogic is an elite consulting and product engineering firm. We design and ship AI agents, voice systems, workflow automation, and realtime infrastructure for teams that need to move at the edge of what’s possible.
- 120+
- AI agents deployed
- 8
- industries served
- <200ms
- realtime latency
softlogic / voice
Inbound · Maria’s Bistro
Reservation flow · EN
00:42
callerHi, can I get a table for four tonight at 7?
agentAbsolutely - we have 7:15 on the patio. Shall I book it?
+38%
4,218
Calls / day
+2
16
Agents live
−9%
182ms
Avg latency
Booking pipelinelive
- Greet & qualify
- Check availability
- Confirm party size & time
- Sync to CRM · send SMS
Trusted across industries
Restaurants
Hospitality
Logistics
Healthcare
SaaS
Customer Support
Retail & E-comm
Financial Services
Services
Strategy, engineering & deployment
for AI-native teams
A full-stack practice for companies that treat AI as core infrastructure - not a feature.
AI Product Engineering
End-to-end builds: design, infra, models, evals, and a launchable product on a quarterly horizon.
02
Voice AI Agents
Sub-second voice agents that handle bookings, support, and routing - multilingual, CRM-aware, and observable.
03
Workflow Automation
Replace manual ops with autonomous agents that reason across tools, queues, and human approval loops.
04
Realtime Systems
Streaming pipelines, edge inference, and event-driven backends engineered for sub-200ms response budgets.
05
Platform Architecture
Cloud-native platforms with multi-tenant isolation, model routing, and cost controls baked in from day one.
06
AI Integrations
Bring intelligence to your existing stack - CRM, ERP, helpdesk, telephony - with secure, typed connectors.
07
Internal Tooling
Custom copilots and ops dashboards that compress hours of work into minutes for your operators and analysts.
08
Internal Platform · Voice AI
Production-grade voice agents,
already in the wild
Our internal voice AI platform powers phone agents across restaurants, hospitality, healthcare, logistics, and customer support - handling thousands of calls daily with sub-200ms latency.
Voice Ops · Console
Real-time view across all customers
healthyus-east-1
Active calls · 36streaming
Maria’s Bistro· Reservation00:42
Vista Hotel· Booking · ES01:18
Northwind Logistics· Driver dispatch00:09
Call volume · 24h+12%
Resolved
94.2%
Latency p50
182ms
Used across:RestaurantsHospitalityHealthcareLogisticsSupport
Built for production
Everything you need to ship voice agents that real customers actually trust.
- AI phone agents
- Appointment booking
- Intelligent call routing
- Multilingual
- Analytics dashboard
- CRM integrations
Conversation flow
livecaller· 0.2s
I’d like to book a table for two on Friday.agent· 0.4s
Of course - what time were you thinking?caller· 0.3s
Around 8pm.agent· 0.5s
We have 8:15 indoors or 8:30 on the patio. Preference?caller· 0.3s
Patio works. Book it under Alex.agent· 0.4s
Booked. Confirmation just texted to your number. +42%
184,302
Calls handled this month
+4.1pp
92.7%
Successful resolutions
−22%
1m 48s
Average call duration
+5
23
Languages supported
How we work
From first call to
production at scale
A repeatable engagement model that has shipped voice and AI products across eight industries.
- 012 days
Discovery
We map your stack, ops, and the specific problems AI can move. Output: a single page of where to bet.
- 023 days
Strategy
We define the architecture, evals, KPIs, and a phased plan with realistic timelines and risk callouts.
- 031 week
Rapid Prototyping
Working software in days, not quarters. We prove the riskiest assumptions first and iterate openly.
- 042 weeks
AI Integration
Wire models, agents, and pipelines into your stack with typed contracts, observability, and guardrails.
- 05ongoing
Scaling
Harden for load, cost, and SLAs. Multi-region, multi-tenant, and on-call ready from day one of launch.
- 06ongoing
Optimization
Continuous evals, model swaps, prompt versioning, and feedback loops to compound quality over time.
Case studies
Real systems.
Real measurable lift.
A snapshot of what we’ve shipped - the numbers behind the work.
Restaurants
From missed calls to fully automated reservations
Deployed multilingual phone agents across 240 restaurants. Replaced an outsourced call center with sub-second AI agents tied directly to the POS.
Voice AIPOS integrationMultilingual
94%
calls fully resolved
−72%
operational cost
<200ms
first response
Healthcare
AI scheduling agent across a 38-clinic network
Built a HIPAA-aligned voice & SMS scheduling layer that coordinates referrals, intake, and reminders - without ever touching PHI in prompts.
SchedulingHIPAA-alignedVoice + SMS
3.2×
appointment throughput
−54%
no-show rate
22s
avg booking time
Logistics
Realtime operations assistant for a fleet of 1,800 drivers
An always-on agent that triages dispatch calls, reroutes loads, and pages humans only when it actually matters - running on a 180ms budget.
RealtimeAgent reasoningTelephony
−38%
dispatch response time
$2.4M
annualized savings
99.97%
uptime
What teams say
Trusted by operators
and product leaders
We replaced a 14-person call center with Softlogic’s voice agents in six weeks. The numbers were undeniable - we doubled bookings while cutting cost by two thirds.
DR
Daniela Reyes
COO · Bistro Group
They’re the rare team that understands both the model layer and the messy operational reality. Our scheduling AI is the most reliable system in our network.
MH
Dr. Marcus Hale
Director of Operations · Hale Health Partners
Softlogic built our entire AI platform - agents, orchestration, observability - in a quarter. It would’ve taken our team a year.
AP
Anika Patel
VP Engineering · Vesper SaaS
Currently onboarding new clients · Q2
Let’s build the AI layer of your business.
From a 30-minute discovery call to a production-ready system - we move fast, document everything, and ship work you can actually put in front of customers.
Typical response within 24 hours · NDA available on request